Maintaining continuous and reliable service is our fundamental objective. That is why we have a transmission and distribution infrastructure that allows us to reach each one of our customers.
GRI (3-3) Electricity represents a fundamental service that drives the country’s development. At Celsia, we have a transmission and distribution infrastructure that facilitates integrating new energy sources and guarantees reliable delivery to end customers. We are committed to ensuring the continuity and quality of the service through continuous improvement criteria, satisfying the expectations of our stakeholders and contributing to the sustainability and profitability of the company. Our daily focus consists of operating the electrical infrastructure efficiently, supported by technology, to achieve operational excellence and meet quality indicators with the service that distinguishes us.
Our Management
GRI (3-3)
- We invest in replacement, new infrastructure and technology to ensure good quality and continuity of service for end customers and new sources of distributed generation.
- We manage assets and risk optimally. This allows us to reduce impacts and improve the efficiency and profitability of the business to achieve compliance with our MEGA.
- We carry out technological and prospective surveillance of the business to modernize and improve efficiency, availability and quality, and innovate the network and its related services.
- We analyze the new trends in the sector to deliver the energy our customers want by developing smart grids, microgrids, distributed generation and other national and international technological advances.
Infrastructure
Customers served by the distribution network
Transformers and substations of the distribution network
Length of transmission network
At Cetsa, we do not have transmission networks connected to the National Transmission System (STN, for the Spanish original) or the Regional Transmission System (STR, for the Spanish original).
In Tolima, we do not have transmission networks connected to the National Transmission System (STN).
Length and area of the distribution network
Quality and Reliability
Technical Losses
They are inherent in the provision of the service and occur mainly due to heating produced when electricity passes through transmission lines and transformers.
IPT
The Total Loss Indicator (IPT, for the Spanish original) measures the integrated loss level from the 115 kV level. Total losses correspond to the total energy dissipated due to technical and non-technical energy losses. The latter represents the energy spent due to improper manipulation of equipment or billing systems.
System Reliability
We prioritize system reliability to guarantee our customers a continuous and secure power supply. Consequently, we direct our efforts towards strengthening our network and optimizing the performance of our assets.
SAIFI, SAIDI and CAIDI Indicators
SAIFI
The System Average Interruption Frequency Index (SAIFI) measures the frequency of energy service interruptions. That is, it measures the number of suspensions a client connected to our network gets, on average, in a year.
SAIDI
The System Average Interruption Duration Index (SAIDI) measures the duration of energy service interruptions. ff That is, it measures the total number of hours per year that a customer connected to our network does not have power.
CAIDI
Smart Meters
Through the Advanced Metering Infrastructure (AMI) project, and as part of our loss reduction plan, we installed 5,364 smart meters in 2023 in Valle and Tolima, for a cumulative 100,371 smart meters connected to our networks.
What is smart metering? It is the latest technology available, which allows the company to not only have a more accurate record of customer consumption, but rather drives it to develop new products and services to make the most of the information collected through this new equipment.
The benefits for our customers are:
- More precise measurement of their energy consumption.
- These meters allow remote reading and suspension, or reconnecting quicker if the service is suspended once the system registers the payment.
- Detecting damage to the network in less time, which means we will be able to serve them quicker.
- An improvement in the quality of service, since we have previously remodeled medium and low voltage networks in the areas where we use this technology.
Impact of Climate Change
TCFD (Estrategia – b) Knowing the significance of climate change in all our businesses, we have identified new risks that may impact some important aspects in the expansion and operation of the network:
- Alterations to quality of service to our customers due to heavy rain and strong winds.
- Negative effects on the stability of transmission and distribution structures due to the increase and severity of extreme phenomena, such as tropical cyclones.
- Impacts on electrical substations due to rising sea levels and flooding.
- Increases in temperature, alerts of volcanic eruptions and changes in wind strength and direction.
However, we have also found opportunities and have seen positive results in the implemented initiatives, driven by climate change, such as energy efficiency and demand management
Main Results
GRI (3-3)
The investments made in infrastructure and the new way of remunerating assets by the regulator, presented growth of 7% compared to the previous year’s income.
We made investments of more than COP 588.958 billion, complying with the investments approved by the CREG.
In 2023, the results of the indicators were:
Total Loss Reduction Plan
Quality Plan (SAIDI)
Valle
Tolima
CETSA
T&D Innovation Investment
In 2023, through the Digital Network project, we made investments of COP 14.214 billion,driving R&D for the digital transformation of the network.
We strengthened partnerships with various suppliers and academia through different initiatives with Universidad del Valle, Universidad Nacional and partners, such as IGT, Micol, PTI, Metrum, and Colombia Inteligente, to encourage capacity-building through participation in collaborative groups and energy clusters.
We managed resources with IFC and EPRI to promote the digital transformation of the network.
Relevant Fact
Millionaire investment by Celsia in networks and substations to guarantee energy service in Valle del Cauca and meet the region’s growth.
Relevant Facts
Millionaire investment by Celsia in networks and substations to guarantee energy service in Valle del Cauca and meet the region’s growth.
Topic / Indicator | Own indicators | CSA S&P Indicator | SASB indicator | GRI indicator | TCFD | External assurance |
|---|---|---|---|---|---|---|
T&D Infrastructure – Number of customers served with the distribution network | – | 2.7.2 | – | – | – | |
T&D Infrastructure – Transformers and substations of the distribution network | EU4 | – | – | – | – | |
T&D Infrastructure – Length and area of the distribution network | EU4 | 2.7.2 | (IF-EU-000.C) | – | – | |
T&D Infrastructure – Transmission Network Length | EU4 | 2.7.2 | (IF-EU-000.C) | – | – | |
Reliability and quality – Technical losses | EU12 | 2.7.1 | – | – | – | |
Reliability and quality – Total losses | EU12 | 2.7.1 | – | – | – | |
Reliability and quality of the System | – | 2.7.2 | – | – | – | |
Reliability and quality – SAIFI | EU28, EU29 | 2.7.2 | (IF-EU-550a.2) | – | – | |
Reliability and quality – SAIDI | EU28, EU29 | 2.7.2 | (IF-EU-550a.2) | – | – | |
CAIDI | – | – | (IF-EU-550a.2) | – | – | |
Percentage of smart meters installed | – | 1.9.4 | (IF-EU-420a.2) | – | – |
ISO 55001:2014 Asset Management Certificate
for management of assets required for energy transmission and distribution and for photovoltaic farms and roofs in Valle del Cauca and Tolima.
Ministry of Science, Technology and Innovation (MINCIENCIAS) for the RDDDA 2261 project of December 13-2023,
with recognition in 2022 of COP 15,846,985,219. With this project, we seek digital transformation that enables a digitized, distributed, democratized and autonomous network in the departments of Valle del Cauca and Tolima.
CREG: Energy and Gas Regulatory Commission.
Response to demand: It allows commercial and industrial consumers to respond to market signals by increasing or reducing their energy consumption.
Smart Meters (AMI): Advanced Measurement Infrastructure, which allows the company to more accurately record customer consumption. It drives the development of new products and services to make the most of the information collected through this new equipment.
RDDDA: Digitized, Distributed, Democratized and Autonomous Network.
SAIFI: A quality indicator that measures the average interruption frequency of the system.
SAIDI: A quality indicator that measures the average duration of system interruption.
National Transmission System (STN): The interconnected energy transmission system composed of a set of lines, with their corresponding connection modules. It operates at voltages equal to or greater than 220 kV.
Regional Transmission System (STR): The interconnected energy transmission system composed of regional or interregional transmission networks. In addition, it is made up of a set of lines and substations with their associated equipment, which operate at voltages below 220 kV and do not belong to a local distribution system.
BHAG: The Big Hairy Audacious Goal that provides strategic guidelines to the organization.
Demand management: A set of actions designed to manage and optimize the energy consumption of a specific point to reduce network charges or overall system charges, including taxes.
