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Integrated Report 2023

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Social Value

We Create Social Value

At Celsia, more than a company, we are partners of development. We work hand in hand with communities, enriching lives and supporting social progress.

GRI (3-3) Social management at Celsia contributes to the sustainability of the business and the feasibility of future developments. We carry out this process together with the “communities,” one of our key stakeholders, and is based on:

Moreover, this process allows us to identify, prioritize, plan and implement social collective benefit initiatives that contribute to the integral development of the territories in which we are present.

We work every day to strengthen social management and adapt to the new dynamics and needs observed in the scenarios where we operate. This is how we guarantee the sustainability of our business through responsible and inclusive actions.

Our Management

GRI (3-3) Social management, in addition to contributing to the permanence and sustainability of the business, positively impacts the “communities” stakeholder, as it guarantees:

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In 100% of our assets and projects in Colombia and Central America, we carry out participatory processes with the communities to evaluate and manage the impacts and risks associated with the company’s operation in their territories. Our goal and commitment are for everything we undertake within the framework of our social management to always have 100% coverage of our operation centers and new projects.

Health and Safety of the Communities in Our Area of Influence

This is an aspect analyzed in the processes of identifying the impacts of our operations, where to date no direct impacts on the health of the communities have been recorded. However, as part of our preventive culture in construction projects, we implement actions of:

Furthermore, we are linked, through our social investment, to some strategic projects, such as:

GRI (3-3) (2-23) (2-24) (2-25) At Celsia, we define and implement corporate guidelines for social management based on procedures, guides and instructions that establish the principles of engagement and action developed by our operational socio-environmental teams in the areas of influence, as follows:

Characterization
Instructions on the socioeconomic, political and cultural characteristics of the communities and the particular contexts in which we are present, to define social approach strategies.
Dialogue
Instructions on information, participation and consultation with guidelines for interested parties (ethnic, non-ethnic communities and other social actors) from our areas of influence to be actively and quickly involved in learning about our projects, identifying the impacts (positive and negative) derived from them and formulating management measures, in such a way that their perceptions are included.
Relationship
Permanent spaces, such as meetings, field visits, workshops, interviews, informal conversations, worktables, and others. In addition, we guarantee respectful and timely attention to communications (requests and complaints) from communities and other social actors present in the areas of influence.
Local development
Actions that enhance the positive impacts of our operations and presence in the territories:
  • Hiring local labor, goods and services.
  • Social investment projects and processes framed in our lines of investment.
  • Partnerships with public and private institutional actors.
  • Cooperation agreements with communities through their official organizations, for them to develop some of their projects, strengthen their management capacity and take care of resource management.
  • Information to communities regarding TSE resources generated by our operation and training, which enables them to manage them.
  • Projects under the modality of Works for Taxes to address needs prioritized by the communities in our areas of influence.

We do all of the above based on the legislation of each country in which we carry out our activities, the IFC 2012 performance standards, ILO Convention 169 and the Universal Charter of Human Rights.

Social Investment Strategy

GRI (413-1) Social investment is based on knowledge of our communities and their environments and includes voluntary and mandatory actions defined in direct consultation processes with the communities, in coherence with our social policy, organizational principles and values.

Mandatory investments

are actions that address the impacts of the construction, operation and maintenance of the organization’s projects and assets. They may be the result of an agreement in a prior consultation, social measures of an EMP, provisions of environmental authorities and/or legal requirements.

Voluntary investments

are common benefit initiatives that address pre-existing situations in the territories, not related to the impacts of our operations, and become opportunities to be partners in their development, creating social value.

All our social investments are framed within four strategic lines:

Improving Quality of Life

Community infrastructure, health and environment, culture, recreation and sports.

Promoting Education

School infrastructure, environmental education, provision of educational implements and school kits, and strengthening teachers’ skills.

Community Development

Strengthening grassroots organizations, productive projects and citizen participation mechanisms.

Access to Power

Electrification with our own resources, project management before funds, actions that promote the efficient energy use, standardization of connections and improvement of internal networks.

Below, we present the details of our social investments:

Priorities and Key Indicators of our Social Investment

Click on the tabs for additional details.

We promote the efficient use of and access to power through expansion and/or electrification projects, standardization of connections and construction of new energy generation projects.

ODS 7 Affordable, clean energy.

This line contemplates energy efficiency practices and helps populations access power, either through connection standardization processes, traditional electrification with our own resources or government funds, or alternative energy projects.

In this way, the organization:

Benefit for the business
GW/h/year generated
to contribute to our assets’ optimal operation.
0 .31
new customers in 2023.
0
Social or environmental benefit
Total amount of investment
in energy access projects.
COP 0
Beneficiaries
of our projects in various municipalities and villages in the departments of Tolima and Valle del Cauca:
More than 0
Beneficiaries
with three energy access projects.
More than 0

These investment actions allow us to create social value because:

Prior Consultations

GRI (413-1) (2-29) PROPIO (C-OXI1) (C-CP1) (C-CP2) The agreements formalized with the communities within the framework of prior consultations are focused on attention to the impacts generated by our projects. They define management measures that are part of the Environmental Management Plan and/or specific agreements. It is important to be clear that these measures are not generic, but are defined according to the type of project, the particularity of each community and its relationship with the impact. Among the agreed upon measures, we highlight: territorial strengthening, community and educational infrastructure, organizational, productive and cultural strengthening, environmental protection, and other measures, framed within the lines of intervention of our social investment: Improving quality of life, Access to power, Promoting education and community development.

At the end of the year, we maintained prior consultation processes with 200 ethnic communities in their different stages:

communities in the development stage.
0
communities with formalized agreements in the monitoring stage, the vast majority in execution and others awaiting the environmental and technical feasibility of the project to start implementation.
0
communities with closed prior consultations.
0

These 200 communities are made up of 162 indigenous communities (reservations, councils, subdivisions) and 38 community councils of black communities, distributed in 20 municipalities of the departments of Valle del Cauca, Tolima, Cauca, Bolívar, Sucre, Córdoba, Cesar, Atlántico and La Guajira.

Total Social Investment
Total amount executed in prior consultations in 2023.
This figure is part of our social investment
COP 0

Obras por impuestos (Works for Taxes)

PROPIO (C-OXI1) At Celsia, our premise is to be partners in the development of the territories in which we operate, because we are motivated by well-being, innovation and sustainability. We have participated in the Works for Taxes mechanism since 2017, led by the Territorial Renewal Agency (ART, for the Spanish original) of the National Government, in which we allocate up to 50% of our income taxes to carry out works that benefit our neighboring communities. To date, we have committed COP 226 billion to developing 28 projects in the departments of Antioquia, Cauca, Sucre, Tolima and Valle del Cauca, benefiting nearly 364,000 people in 55 municipalities.

This process has been carried out by coordination and collaborative work with Governors’ Offices, Mayors’ offices, the ART and the Ministries of Education, Transportation and Environment, related to executing the projects. In this way, we have contributed to improving the living conditions of the communities in the municipalities most affected by poverty and violence in Colombia. We hope to continue contributing to the social development of the country through our participation in Works for Taxes, an effective strategy to obtain greater understanding between the public and private sectors and promote permanent dialogue to understand the interests and incentives of both sectors.

Below, we present the details of the projects executed within the framework of this program:

Main Results

Access to Power

We developed rural electrification projects, standardization of connections to homes and internal electrical installation adaptations, benefiting more than 1,240 people in rural and urban areas of Valle del Cauca and Tolima. Moreover, we carried out awareness-raising processes on the efficient use of energy and network standardization as determining aspects for the electrical safety of homes and the optimization of energy consumption.

Community Development

  • We supported the development of 32 productive processes and/or projects in 30 communities in Antioquia, Cauca, Córdoba, Sucre, Tolima and Valle del Cauca, strengthening the agricultural and livestock vocations of the regions, self-employment, income generation and food security.
  • We contributed to strengthening more than 96 community organizations in the departments of Antioquia, Cauca, Cesar, Córdoba, La Guajira, Santander, Sucre, Tolima and Valle del Cauca by developing training, awareness, partnership and/or staffing processes surrounding the elements necessary for their community and cultural work. These actions benefited more than 9,500 people from these organizations.
  • We supported the development of 2 events Green Showcase of Corporación Autónoma Regional del Valle del Cauca (CVC), which includes more than 40 green business ventures from different regions of the department of Valle del Cauca.
  • We believe in collaborative work to achieve positive change in society. Therefore, we promote citizen participation to strengthen democracy, support collective impact platforms that improve the quality of life of rural communities and generate sustainable development, and manage opportunities that benefit the inhabitants of our neighboring communities through Buenaventura How Are We Doing? and Tuluá How Are We Doing?,participation in the Partnership for Development in Antioquia and the Yumbo Business Partnershipin Valle del Cauca.
  • In Central America, we are linked to community security, garbage collection, environmental and employment activities.

Promoting Education

  • We continue making progress with our free optical fiber Internet project for schools. This year, we delivered this service to 165 schools in 17 municipalities of Valle del Cauca and 64 schools in 3 municipalities in Tolima, benefiting a total population of more than 107,355 people.
  • We inaugurated the Training Center for academic training in network maintenance, measurements, photovoltaic systems and underground networks, built in the municipality of Yumbo, as part of the SENA-CELSIA partnerships, which will serve more than 1,400 students of this industrial town and surrounding areas every year.
  • We continue strengthening teachers’ skills and accompanying them in their teaching practices in the classroom through the Teacher Qualification programs in Language and Mathematics, ICT Program, Socio-Emotional Learning Program – SEE Learning, and Cúbico Celsia Scholarships, with the support of strategies, such as the Educational Realities Observatory and ERA Partnership.. In addition, we developed dream classrooms, worthy of learning, and we got to work with our Enciende program, improving the physical spaces of nine schools, reaching 113 schools intervened. With these programs, the Foundation impacted more than 555 teachers and 50,600 students.
  • We delivered over 16,600 school kits to children in our areas of influence.
  • In 2023, in Central America, we carried out different activities to improve the educational conditions of some schools, such as delivering new desks, chairs in good condition, infrastructure improvement, and other activities. n addition, we awarded about 14 school scholarships to communities in the areas of influence and approximately 500 school kits.

Improving Quality of Life

  • We are linked to 91 cultural and/or recreational activities with community significance: patron saint festivities, cultural celebrations, sporting and cultural events, Christmas celebrations, and others, in the departments of Antioquia, Atlántico, Boyacá, Cauca, Cesar, Córdoba, Santander, Tolima and Valle del Cauca.
  • We contributed to 64 initiatives for building and/or improving community infrastructure:Roads and paths, community booths, churches, water supply systems, sewers, sports and recreational spaces, among others, which benefited more than 49,000 people in the departments of Antioquia, Bolívar, Cauca, Córdoba, La Guajira, Santander, Sucre, Tolima and Valle del Cauca.
  • We developed 16 activities for the prevention and promotion of people’s health, care for and health of pets (sterilization), vector control in strategic community sites and facilities,which benefited more than 3,300 people in our areas of influence. We must highlight having held the fifth inter-area meeting with the community councils of Bajo Anchicayá to exchange knowledge on issues related to caring for water, health and the environment.
  • We supported initiatives that, based on direct dialogue and active listening, brought together and coordinated the community, companies and other entities to contribute to closing social gaps through the Valle Commitment program, in partnership with Propacífico.
  • We continued strengthening actions aimed at the well-being and quality of life of the communities. With the Aquavida program, in partnership with Fundación Grupo Argos, we delivered safe water to 5,098 families, with the delivery of filters that will improve the health of 25,186 people in 9 departments and 62 municipalities in the country.
  • On the other hand, with the Healthy Homes program, in partnership with Cementos Argos, we improved the housing conditions of 51 families and 142 people, improving floors, walls, bathrooms and kitchens in the La Coqueta village, in Ibagué. In addition, we delivered 80 thousand liters of water to communities in La Guajira for supply and community use.
  • In Central America, we supported activities to improve community infrastructure (bridge, health center, road, aqueduct), from towns surrounding our operations, and we are linked to cultural and sports celebrations.

Lessons Learned

Within the framework of building the “Solar Palmira 1” project, we performed innovative and socially conscious management of the usable waste from the work (cardboard, PET, plastic, scrap metal, straps). Along with our construction contractor Ventus,through the figure of Eco Barter with “Fundación 2 por el Planeta,”we delivered 35,000 kg of recycled waste that became plastic wood to build two playgrounds with their respective benches, for the children of the La Torre and Matapalo townships, in the municipality of Palmira (Valle del Cauca) to use and enjoy. Furthermore, in building the “Fotovoltaico Celsia Solar Valledupar” project,we donated part of the timber plant waste from the forestry use carried out in this project to the High and Medium Security Penitentiary Center (CPAMS, for the Spanish original) of this municipality, for work with those deprived of liberty in the cabinetmaking workshop and the construction of infrastructure in common areas.

With social actions like these, we strengthen the culture of recycling, care for the environment and inter-institutional coordination. In this way, we demonstrate that a project’s negative impact can become a social benefit for our neighboring communities.

In this chapter

Relevant Fact

With Works for Taxes, Celsia renovated the school furniture of 37 educational centers in Pradera

Relevant Facts

With Works for Taxes, Celsia renovated the school furniture of 37 educational centers in Pradera